At ESL Lesson Lab, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with the lesson(s) you have purchased, we offer the following policy:
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Digital Downloads
- As our lessons are digital downloads, all sales are final. Once the download link has been accessed, no refunds will be provided.
- If you experience technical issues with the download or cannot access the materials, please contact us immediately, and we will work to resolve the issue.
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Defective Products
- If you encounter any defects in the downloaded lessons (e.g., corrupted files), please reach out to us, and we will provide a replacement at no additional cost.
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Requesting a Refund
- In rare cases where you feel the lesson does not meet your expectations or there was an error with the purchase, please contact us through our Contact Page within 7 days of purchase. We will review your request and determine if a refund is appropriate.
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Changes to the Policy
- We reserve the right to update or modify this policy at any time. Changes will be posted on this page.
If you have any questions or concerns about your purchase, please don’t hesitate to contact us through our Contact Page.