At ESL Lesson Lab, your privacy is important to us. This Privacy Policy document outlines the types of personal information we collect and how we use it when you purchase individual lessons or use our website.
1. Information We Collect
We collect information in the following ways:
- Personal Information: When you sign up for an account, purchase individual lessons, or contact us, we may collect your name, email address, payment details, and billing information.
- Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, device information, and pages you visit.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and managing purchases of individual lessons.
- Providing and improving our services, including lesson delivery.
- Communicating with you about your orders, lesson updates, and account details.
- Analyzing website usage to improve user experience and customize content.
3. Cookies
ESL Lesson Lab may use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track website traffic. You can control cookies through your browser settings, but doing so may impact the functionality of the website.
4. Comments
When visitors leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Gravatar Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We reserve the right to approve or delete any comments at our discretion.
5. Data Security
We take reasonable precautions to protect your personal data and secure your information. However, we cannot guarantee complete security due to the nature of online data transmission.
6. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- When necessary to process your payment (e.g., payment processors such as Stripe or PayPal).
- When required by law or to comply with legal obligations.
7. Payment Information
When you purchase lessons from ESL Lesson Lab, your payment information (such as credit card details) is processed by third-party payment processors like Stripe or PayPal. We do not store your credit card information on our servers.
8. Your Rights
You have the right to access, correct, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us through our contact page.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the bottom of the policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us through our contact page.